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Course title: Emotional Competence: Developing Emotional Intelligence and Resilience                                                                            

Author: Neil Thompson

Intended audience: Members of the people professions who deal with emotional issues as part of their work.


Working life can present a wide range of emotional challenges. This course, the equivalent of a full day’s continuous professional development, offers insights into the significance of emotions and the need to be able to handle them skilfully and sensitively – our own emotions and other people’s. Dr Neil Thompson guides you through six lessons, each covering important aspects of developing emotional competence.

Learning objectives: On successful completion of the course participants will be able to:

•    Describe key elements of emotion
•    Understand what is involved in ‘reading’ and conveying emotions effectively
•    Develop and implement plans for increasing emotional resilience

Course length: One-day equivalent

Price: Individual place: £49.99 (incl. VAT) 

Annual licence*: £999 (plus VAT)          






* Annual licences are for up to 200 people. Please contact us to discuss your requirements if you anticipate needing more than 200 places.